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Vehicle Donation Frequently Asked Questions

What happens after my vehicle is accepted?

  1. You will be given instructions for processing the vehicle’s title. If the title cannot be located, assistance is available.
  2. Your donated car is then assigned for pickup and sale.
  3. Arrangements are then made to have the title processed.
  4. You will be contacted to coordinate the vehicle and key pickup by our authorized agent, Donate Car USA®, a division of Insurance Auto Auctions Donation Division.